Services · Five steps · Used together or alone

A five-step ladder for in-house recruitment teams that need more than tools.

Diagnose, build, manage, hire, train. Used together or independently. Each engagement stands on its own. The Audit is most commonly the first step; the rest of the ladder is sequenced from there as the engagement requires.

Start with the Audit →
Engagement shape · Not price

Why Services pages don’t show pricing.

Services scope flexes against sector, hiring volume and the specific problem in front of you. Showing a number first asks buyers to self-qualify against the wrong dimension.

Pricing is established in a discovery call against scope. That’s also where Audit credit, ladder sequencing and project versus retained shape get decided.

The ladder in practice

Three example journeys. The shape of the engagement follows the shape of the problem.

Scenario A
“We don’t know where to start.”
01 Audit02 Workforce Engine

Diagnostic identifies the structural gaps. Engine builds the infrastructure those gaps were hiding. This is the path the ladder is built around.

Scenario B
“We have the infrastructure. We need a director.”
03 Recruitment Marketing

Retained recruitment marketing director, 2 to 4 days a month, covering the six areas. For organisations where the build is done but the strategic ownership isn’t.

Scenario C
“We need a senior in-house TA hire.”
04 Consultancy05 Training

Placement from the network. Capability transfer so the new hire lands with their team already on the same page. Optional follow-on Audit at month six.

Track record

Numbers from the operating roles that shaped the methodology.

107%
Application growth
12 months, no media-spend increase.
£290m
Revenue grown
£130m → £290m at a national healthcare provider.
50%+
Faster time-to-hire
ATS + pipeline reconfig.
£100m+
EVP scale
£12m → £100m+ over 12 years.
Who Services is for

Three buyer profiles. One specialism behind the engagements.

01 · Function-level

Heads of TA at high-volume hiring orgs

Where the volume has outgrown the playbook. Brief: stop the leakage between application and offer; rebuild the channel mix; own the pipeline.

02 · Function-build

HR Directors building or rebuilding a recruitment function

From-scratch builds and post-restructure rebuilds. Engine + retained Marketing covers the first 12 months.

03 · Inherited

Marketing leads handed responsibility for employer brand

Marketing leadership without a recruitment background, owning a function that doesn’t fit the marketing playbook. Audit + Training is the usual start.

A separate problem · A separate service

Need to know what AI assistants tell candidates about you?

That’s SetpointHQ Pro, a separate longitudinal service for the employer-brand visibility layer. Five dimensions, scored against a published rubric, tracked over twelve months.

Talk to us about Pro →
47
UK sector avg · The SetpointHQ Index
Next step

Start with the Audit. Or talk through whichever step fits.

Discovery calls are 20 minutes, no pitch deck. The output is a written one-pager confirming whether, and where, SetpointHQ Services is the right call.